Cap-to-Cap

PAYMENTS:

Please make checks payable to I.S. Tours and mail to 2330 East Bidwell Street, Suite 201, Folsom CA 95630. Payment is due no later than March 17, 2026 (please refer to brochure pricing). All payments received on or after March 18, 2026 are considered late and may be charged a $100.00 late processing fee. Re-confirmation at time of payment is subject to space availability and at prevailing rates. 

NAME CHANGES:

All name changes will incur a $50.00 charge through February 28, 2026. A charge of $100 will apply to all name changes made on or after March 18, 2026. A name change form must be completed and submitted to mayesa@istsours.com. IST assumes no responsibility with respect to monies between participants. 

CHANGE FEES:

If you need to make any flight changes within 30 days of departure and your airline tickets were purchased through IST, you will incur a $50 change fee in addition to the fees that the airline may charge. A change form will be required for all change requests. You may request a change form from mayesa@istours.com. Once the form is completed, please submit back to mayesa@istours.com for processing. 

EXPENSES:

Prices include only those services specifically stated in your tour package. Items such as room service, telephone calls, optional activities and other items not specifically stated in your package, are not included. Any tips or gratuities not specifically included in the total price are at your discretion. 

PRICES:

Prices stated in your brochure are based on airfares and rates effective at time of booking and reflect a discount for payment by cash, check or money order. Payments by credit card (Visa, MasterCard or American Express) will incur a convenience fee of 3.1% of your total. Airfares and rates are subject to change. Changes could include fuel surcharges, tax increases and other unforeseeable fees assessed by the air carrier. Any deviations from brochure program may incur supplemental charges (e.g. transfers and additional room nights). 

CANCELLATIONS:

If you cancel your reservation, your right to refund is limited, as set forth below. Cancellations must be made in writing and must be emailed to mayesa@istours.com. A $500.00 per person cancellation fee plus any hotel and airline penalties will apply up to January 30, 2026. From January 31 – March 17, 2026, a cancellation charge of $1,000.00 per person plus any hotel and airline penalties will apply. From March 18, 2026 to date of departure, the registration fee is non-refundable and may result in loss of the entire trip cost. There are no refunds for no-shows. It is your responsibility to confirm your air flights have been canceled prior to scheduled departure. Upon cancellation of the transportation where you, the customer, are not at fault and have not canceled in violation of the terms and conditions of the contract for transportation or travel costs, all sums paid to IST for services not received by you, will be promptly refunded by IST to you (or the organization who paid on your behalf) within 14 days after the cancellation, unless you otherwise advise IST in writing. The rights and remedies made available under this contract are in addition to any other rights or remedies available under applicable law. However, we offer refunds under this contract with the express understanding that receipt of that refund by a passenger waives any additional remedies. 

ACKNOWLEDGEMENT:

By registering for this program, you acknowledge your understanding of the contagious nature of COVID-19 and voluntarily assume the risk that you and/or your group could be exposed to and/or infected by COVID-19 while utilizing our services or components of our services, and that such exposure or infection could result in illness or death. IS Tours, the Sacramento Metro Chamber and all our vendors have put in place preventative measures to reduce the spread of COVID-19; however, a risk of exposure to COVID-19 may exist in any place where people are present. IS Tours and the Sacramento Metro Chamber cannot guarantee that you will not be exposed to COVID-19 during this program. As such, you voluntarily agree to assume all the foregoing risks and accept sole responsibility for any illness you may experience or incur in connection with our services. You hereby release covenant not to sue, discharge, and hold harmless IS Tours and the Sacramento Metro Chamber from any claims, including all liabilities or expenses of any kind arising out of or relating thereto contracting COVID-19. 

BAGGAGE:

The current checked bag policy for United Airlines is a $40 for the first checked bag (each way) and $50 for the second checked bag (each way). Discounts apply for pre-payment of baggage fees. PLEASE NOTE: Baggage fees are not included in your program cost and are subject to change at the discretion of the airlines. Each checked bag must not exceed 62 linear inches and cannot weigh more than 50 pounds. A personal item and one carry-on that will fit under your seat or the overhead bin are allowed at no charge.